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Energy Plan From Direct Energy

Frequently Asked Questions

When will my power and/or gas be turned on?

The time it takes to turn on your electricity and/or natural gas varies based on when your local utility can connect your home. Be sure to leave yourself enough time to shop and sign up with your new provider, and check your utility's timeline to make sure you can get your electricity and/or natural gas turned on when you need it.

Are there fees associated with signing up?

Some utilities may charge a switching fee when you sign up with a new provider. Make sure to check with your local utility for more information.

See What Our Customers are Saying

  • This energy plan allows me to quit without penalty, and its rate is comparatively low.

  • Saved $40 this month alone!

  • Thank you Direct Energy for your affordable rates and your prompt service.

Why Choose Direct Energy

Refer a Friend

Save on your energy bill and help your friends do the same! When you refer your friends to Direct Energy, you'll both get a $50 VISA® prepaid card when they sign up with us.

Track Your Usage

Our electricity usage insights tool shows you how much electricity you're using each month so you can anticipate your high-usage months.

Electricity Plans

We offer a range of electricity plans so you can find the perfect one for your home and lifestyle. Enter your zip code to see available plans in your area.

How do I sign up for a plan

How Do I Shop for Electricity?

Learn more about how you can shop for electricity to find the best plan for you. Explore common billing terms, how to read plan documents, how to sign up and more.

Refer Your Friends, Get Rewards

Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a Direct Energy $50 Visa® Prepaid Card, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.

Refer Your Friends to Direct Energy
manage your usage and save

Manage Your Usage and Save

As a Direct Energy customer, you'll have access to our electricity usage insights tool that shows you how much electricity you're using each month so you can anticipate your high-usage periods.

Electricity Rates for Connecticut

We have a variety of electricity rates and plans so you can find the best one for your home.

Select Your Utility To View

Plan Name Region Plan Term Rate
State Site Live Brighter 25 Eversource 25 months 9.49 cents/kWh
Live Brighter 36 Eversource 36 months 9.99 cents/kWh
Live Brighter™ 12 Eversource 12 months 11.29 cents/kWh
Live Brighter™ 18 Eversource 18 months 11.49 cents/kWh
Plan Name Region Plan Term Rate
State Site Live Brighter 25 United Illuminating Company 25 months 9.69 cents/kWh
Live Brighter 36 United Illuminating Company 36 months 10.19 cents/kWh
Live Brighter™ 12 United Illuminating Company 12 months 11.59 cents/kWh
Live Brighter™ 18 United Illuminating Company 18 months 11.69 cents/kWh

†Green energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.

Licensed Electric Suppliers are required to post the highest and lowest generation service charge rate that was billed to their customers under a variable rate offer in each of the preceding 12 months. You can find this information on Direct Energy's website at https://www.directenergy.com/historical-pricing/ct_residential_past_variable_rates or on the supplier Rate Board that is maintained by the Public Utilities Regulatory Authority at https://www.energizect.com/compare-energy-suppliers.

Have a question about a plan or need help placing an order?

Call us: 1-855-461-1926

Hours: 8:00am-8:00pm ET Monday-Friday
8:00am-5:00pm ET Saturday
Closed Sunday

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