How do I contact Direct Energy?

You can contact Direct Energy in the following ways:

Customer Support:
Hours: 8:00am-8:00pm ET Monday-Friday
8:00am-5:00pm ET Saturday
Closed Sunday

Chat (bottom of this page)
Mon-Fri: 8:00am to 5:00pm CT

Facebook | Twitter
Mon-Fri: 8:00am to 5:00pm CT

Customer Service

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.