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Sign Up Now: 1-877-866-6601 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Make a Quick, One-Time Payment
The Fastest Way to Pay your Texas Electricity Bill
Enter your Power-To-Go® payment number, last name and service zip code to make a payment.
You received your payment number via a text or email when you initially signed up for a prepaid electricity plan.
If you add money to your account as you go for your electricity, then you are on a prepaid plan.
Your utility is listed on your membership information.
How to Read Your Direct Energy Service Bill
Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT.
For more information on how to read your bill: Click here
For a list of Direct Energy billing terms: Click here
View Your Bill Online
Have a question about a plan or need help placing an order?
Call us: 1-877-866-6601
Hours: 7:30am - 8:00pm CT Monday-Saturday
