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The Fastest Way to Pay your Texas Electricity Bill

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You received your payment number via a text or email when you initially signed up for a prepaid electricity plan.

If you add money to your account as you go for your electricity, then you are on a prepaid plan.

Your utility is listed on your membership information.

How to Read Your Direct Energy Service Bill

Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT.

For more information on how to read your bill: Click here

For a list of Direct Energy billing terms: Click here

View Your Bill Online

Have a question about a plan or need help placing an order?

Call us: 1-877-866-6601

Hours: 7:30am - 8:00pm CT Monday-Saturday

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